No credit card. No setup fee. No lock-in. Customer-service conversations are free for 14 days, then $0.20 per resolved customer-service conversation. Includes 100 CEO-to-AI employee management conversations.
Starter
Customer Service
$0 / first 14 days
Customer-service conversations are free for 14 days. After that, pay $0.20 per resolved customer-service conversation.
Full AI customer service
Customer-service conversations free for 14 days
$0.20 per resolved customer-service conversation after trial
Email + chat support
Voice AI included
Daily performance reports
No setup fee or contract to start
CEO Management
AI Company Pilot
100 conversations
A starter package for CEO-to-AI employee management conversations while your AI company gets set up.
100 CEO-to-AI employee management conversations
Coordinate customer service, growth, finance, HR, legal, and dev work
Daily operating summaries
One place to approve decisions and resources
Support conversations do not consume CEO management conversations
Upgrade path for higher-volume operators
Enterprise
Enterprise
Custom
Tailored for high-volume, high-stakes operations across customer service and AI-company management.
Custom customer-service volume
Custom CEO management conversation volume
Dedicated AI model options
SLA guarantee
Compliance & audit reports
Salesforce / HubSpot integration
Full API access
Priority support
FAQ
Questions? Answered.
A customer-service conversation is resolved when the AI fully handles the customer's issue without human intervention and no further follow-up is needed within 24 hours. Escalated conversations that require a human don't count.
Customer service is measured by resolved customer-service conversations after the 14-day customer-service trial. CEO management is measured separately as CEO-to-AI employee management conversations.
Yes. No contracts, no lock-in. You can cancel at any time and your service stops at the end of the current billing period. We keep your data available for export for 30 days after cancellation.
Customer-service usage moves to $0.20 per resolved customer-service conversation. You keep the same AI customer-service workflow and can expand volume as real cases come in.
A CEO management conversation is a CEO-to-AI employee exchange about operating the AI company: decisions, approvals, resources, priorities, and status. Customer-service usage is measured separately and does not consume the 100 CEO-to-AI employee management conversations.
Run can fully replace your CS platform, or work alongside it. Most customers start by adding Run to their existing setup, then phase out legacy tools as they see results. We integrate with Shopify, WooCommerce, and most e-commerce platforms.
Absolutely. All data is encrypted at rest and in transit. We are SOC 2 compliant and GDPR-ready. Enterprise customers get additional compliance reporting, dedicated infrastructure, and custom data retention policies.